Required configuration steps to create broadcast messaging in Unity Connection 7.1

Unanswered Question
Nov 20th, 2009
User Badges:

Hi Friends,

 

    Recently I have installed Cisco Unity Connection 7.1 integration with Cisco Call Manager 6.1, Can you people please provide me step by step configuration to create a broadcast messaging on a Cisco Unity Connection 7.1.




Please provide me step by step configuration which needs to be done in both Call Manager and Unity Connection. Since it is a urgent requirement I required your help to solve this issue.


Thanks,

Nagesh,

+91-96633-10988

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
nageswara.s Fri, 11/20/2009 - 11:13
User Badges:

Hi gkavan,


    Thanks for your reply, I have gone through this document and I have created one broadcast message pilot number in CUCM and it is sucessfully going to Unity connection and there I am getting "Welcome to Cisco Unity Broadcast messaging" greeting too, but problem I am facing is .. it is asking user ID and password I don't what the user id and password i have to enter there. There i have strucked .. will you please tel me what is the username and password i have to enter there.


Thanks,

Nagesh,

+91-96633-10988

Ginger Dillon Fri, 11/20/2009 - 11:23
User Badges:
  • Blue, 1500 points or more

Hi -

I believe this is what you need to do next - http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac040.html#Broadcast_Messages

You need to enable one or more users to use the broadcast messaging feature.  To start with, add the permissions to your account - go to Send Message Settings and configure:


User Can Send Broadcast Messages to Users on This Server

Check this check box to allow users to send system broadcast messages to all users on the local Connection server.

User Can Update Broadcast Messages Stored on This Server

Check this check box to allow users to edit system broadcast messages stored on the local Connection server.

When you reach the Broadcast Administrator, use your Unity Connection userid and password for access.

Hope this helps!  Ginger

lindborg Fri, 11/20/2009 - 11:29
User Badges:
  • Cisco Employee,

Also - as an aside, you can setup users to have an easier way of getting in to the broadcast message admin conversation in Connection using a custom key map conversation.  For users that have been setup with access for this (as Ginger notes) you can assign them to a custom key map conversation that has the broadcast message admin covnersation available in their top level subscriber menu (i.e. "press 1 for new messages, 2 to send a message, 3 for read messages, 4 for broadcast messages...") - going in this way they just log into their mailbox as normal and then they can get right into the broadcast message conversation without having to provide another login/PW.


Generally this is much easier and cleaner than going through the old Unity way (which Connection support for legacy reasons) of going through a mapped conversation like that...

nageswara.s Fri, 11/20/2009 - 11:39
User Badges:

Hi,


     Thanks for your reply, can you please tell me where we can this option in Unity greeting message, still now users are getting menu list as to read new voice mail and send voice mail but they are not getting this broadcast messaging where we can give this option.


thanks,

Nagesh,

+91-96633-10988

nageswara.s Fri, 11/20/2009 - 11:32
User Badges:

Hi,


    Thanks for your reply, Actually I have done all these steps with that document. And its working fine where I am facing the problem is when it promts for user name and password I have given my voicemail username and password but it is saying invauled user name and password i have tried this after chaning password also still same message i am getting.



And can you please tell me how to check voice mail through IE in unity connection. Where as in Unity Server we will check this with http://servername/exchange. but how to check same thing in unity connection.


Thanks,

Nagesh,

+91-96633-10988

Ginger Dillon Fri, 11/20/2009 - 11:56
User Badges:
  • Blue, 1500 points or more

Hi -

If you are referring to the Unity inbox to check voice messages, the url (note it will be different depending on whether you used http or https, will be: http:///ciscopca.  If you used https secured to access your Unity Connection server, use https:///ciscopca.  Users logon with their UC userid and web password, not TUI password.  If your UC server is LDAP integrated, they would use their AD account and password.  Do you need instructions to create a custom keymap conversation as Jeff indicated is available in his post?  If so - this link describes the process - http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag135.html

Ginger

Actions

This Discussion