I'm trying to setup a generic service provider. I keep getting 404 not found. They've said that my from field should say our trunkgroup username there and not the phone number. I've gone into CLI, and tried the command SIP-UA username atos password XXX, it's the same though. Is there a way to change the from field so that I can get registered?
I've been at this all week, it's just a test deploy but I've got to get going please help!!!
There are a lot of calls in the log captured. Can you help explain a few things:
I see the SIP REGISTER message is using the name (at least for the SIP REGISTER message in the log):
002598: Dec 4 12:39:39.571: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
REGISTER sip:stl06a.netlogic.net:5060 SIP/2.0
Where do you see name not going out? Remember the credentials CLI is for registration not for outbound caller ID (From header). The Caller ID for outbound calls (From header) will have name (as the name of the user on the IP Phone) and number is the DID you use (either main number DID or extension DID) - see snip below:
003193: Dec 4 12:40:12.372: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
INVITE sip:[email protected]:5060 SIP/2.0
Date: Fri, 04 Dec 2009 18:40:12 GMT
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
From: "SixtyFive SeventyNine" @stl06a.netlogic.net>;tag=45B4BA0-A00
which looks ok to me.
Stepping back - what is the problem you are seeing currently:
- Outbound calls fail?
- Inbound calls fail?
- Both way calls fail?
- The log was taken when credentials CLI was re entered? Or before or after?
You could try the below and see if this helps:
credentials username password realm
and see if that helps. Would need the SIP logs to check what is being sent and what exactly the SP wants to see.
One other option is that with the new 8.0 early adopter software pack that will come out later this week - you can have a username in addition to a phone number using the same credentials CLI.