To access the Cisco Unity Greetings Administrator, the owner of the call handler will require the following information:
•The phone number to dial for access to the Cisco Unity Greetings Administrator
•The ID of the call handler owner
•The password of the call handler owner
•The extension of the call handler
To prevent unauthorized access to Cisco Unity, make sure that the call handler owner understands that the above information should be kept confidential.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag250e.html
Change the owner of the call handler
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www.cisco.com/go/pdihelpdesk
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java
if this helps, please rate