Unity Unified Messaging

Answered Question
Nov 21st, 2009
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I need to ask about the installation of Cisco Unity Unified Messaging.


I read the following in design Guide for Cisco Unity:


For Cisco Unity systems configured for Unified Messaging, the message store software (IBM Lotus Domino or Microsoft Exchange) must be installed on a server other than the Cisco Unity server.


Any body can explain for me why it is a must to have dedicated messaging server?


I am not sure but I think I did it one time before on my VMware as unified messaging and on same server (all in one )

Correct Answer by Bradford Magnani about 7 years 8 months ago

Hi,


When installing Unified Messaging, this means Cisco is expecting that your corporate Active Directory/Exchange or Domino environment is already in place where users are receiving email in Outlook or Lotus Notes client.  Once you add Unity into your pre-existing directory infrastructure, the users start receiving their voice mail along with their email too.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495084


Voice Mail Only deployment is where Unity is installed in its own completely isolated domain where users just use the phone or something like PCA to access their messages; voice mail does not get delivered to their Unified email inbox.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495667


So, to answer your question, yes installing it in a test environment, functionally it will work but there are specific reasons/design performance considerations and requirements that state Unified environments must be on a separate mail server.


Hope that helps,

Brad

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Correct Answer
Bradford Magnani Sat, 11/21/2009 - 05:48
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Hi,


When installing Unified Messaging, this means Cisco is expecting that your corporate Active Directory/Exchange or Domino environment is already in place where users are receiving email in Outlook or Lotus Notes client.  Once you add Unity into your pre-existing directory infrastructure, the users start receiving their voice mail along with their email too.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495084


Voice Mail Only deployment is where Unity is installed in its own completely isolated domain where users just use the phone or something like PCA to access their messages; voice mail does not get delivered to their Unified email inbox.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495667


So, to answer your question, yes installing it in a test environment, functionally it will work but there are specific reasons/design performance considerations and requirements that state Unified environments must be on a separate mail server.


Hope that helps,

Brad

Rob Huffman Sun, 11/22/2009 - 08:49
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Hey Brad,


Very nice explanation my friend! +5 points for sure.


Cheers!

Huff

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