Solved: Unity Unified Messaging

JustForVoice_2 · ‎11-21-2009

I need to ask about the installation of Cisco Unity Unified Messaging.

I read the following in design Guide for Cisco Unity:

For Cisco Unity systems configured for Unified Messaging, the message store software (IBM Lotus Domino or Microsoft Exchange) must be installed on a server other than the Cisco Unity server.

Any body can explain for me why it is a must to have dedicated messaging server?

I am not sure but I think I did it one time before on my VMware as unified messaging and on same server (all in one )

Bradford Magnani · ‎11-21-2009

Hi,

When installing Unified Messaging, this means Cisco is expecting that your corporate Active Directory/Exchange or Domino environment is already in place where users are receiving email in Outlook or Lotus Notes client. Once you add Unity into your pre-existing directory infrastructure, the users start receiving their voice mail along with their email too.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495084

Voice Mail Only deployment is where Unity is installed in its own completely isolated domain where users just use the phone or something like PCA to access their messages; voice mail does not get delivered to their Unified email inbox.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495667

So, to answer your question, yes installing it in a test environment, functionally it will work but there are specific reasons/design performance considerations and requirements that state Unified environments must be on a separate mail server.

Hope that helps,

Brad

View solution in original post

Bradford Magnani · ‎11-21-2009

Hi,

When installing Unified Messaging, this means Cisco is expecting that your corporate Active Directory/Exchange or Domino environment is already in place where users are receiving email in Outlook or Lotus Notes client. Once you add Unity into your pre-existing directory infrastructure, the users start receiving their voice mail along with their email too.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495084

Voice Mail Only deployment is where Unity is installed in its own completely isolated domain where users just use the phone or something like PCA to access their messages; voice mail does not get delivered to their Unified email inbox.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp495667

So, to answer your question, yes installing it in a test environment, functionally it will work but there are specific reasons/design performance considerations and requirements that state Unified environments must be on a separate mail server.

Hope that helps,

Brad

JustForVoice_2 · ‎11-22-2009

Thank you.

It is logic.

Rob Huffman · ‎11-22-2009

Hey Brad,

Very nice explanation my friend! +5 points for sure.

Cheers!

Huff