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701
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10
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autodialer solution advise requested

Dimitris Mingos
Level 1
Level 1

HI all,

We have the following case.

A client has a phone list db.

He did request an application that can start reading the db - place automatic a call through cme.

If the call is answered, sent the call to operator.

If the call is not answered after 10 rings move to next call. etc.

Any help will be appreciated.

Thank you

Dimitris

5 Replies 5

paolo bevilacqua
Hall of Fame
Hall of Fame

This can be done with a custom TCL/IVR script.

If you are interested in having it developed for you, contact me at the address present in my profile.

Kyle Williams
Level 1
Level 1

Hi Dimitris,

I just wanted to see if you ever did get an auto-dialer working and if you have any suggestion on resources to research how to create an auto-dialer in Cisco TCL script.

Thanks,

Kyle Williams

Yes, I have fully developed the script. More information is available on the website mentioned in my profile.

Hi Paolo,

I thought I reconized your name!  I didn't realize it until I looked back but it looks like we've already purchased it (bulk-dial.tcl).  I believe you also produced the safe911.tcl script which has worked amazing for saving us from unnecessary 911 responders show up at our offices.

Kyle Williams

Thank your for the appreciation! Send email for any need you may have.

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