11-22-2009 02:30 AM
Hi, can we have a label that clearly indicates that in order to rate a post, one have to click the stars on the bottom left ?
Beside, these clickable stars are visually identically (for an unrated posts), to the ones that reflect the accumulated rating
To me at least, that is not very clear and a bit confusing.
11-22-2009 04:13 AM
Hi Paolo,
The ratings work a bit different and we suspect some will initially be confused. We have created a document that helps explain the new system, but if it continues to be a problem we will investigate how to make it more user friendly.
Cheers,
Dan
http://supportforums.cisco.com/docs/DOC-8052
11-22-2009 08:35 AM
Hey Dan,
You must be on your 48th Red Bull by now
I might add something like this to the doc;
Of the 5 Stars shown, the most Right hand Star = 5 (Highest rating)
Of the 5 Stars shown the most Left hand Star = 1 (Lowest rating)
I think this would clear things up a fair bit.
Cheers!
Huff
11-22-2009 11:55 AM
Hi Rob,
The text you suggested has been added to the document. We will continue to monitor this and make adjustments to the rating system if needed.
Cheers,
Dan
11-22-2009 01:28 PM
Hey Dan,
Great work buddy! This might help people out a tad. +5 points for your superb work.
Time to go meet your family again
Cheers!
Huff
11-22-2009 09:32 AM
I see, still think a little text label would help a lot.
And probably, a confirmation pop-up also. It's too easy to misrate with the new system.
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