Label on rating stars

paolo bevilacqua · ‎11-22-2009

Hi, can we have a label that clearly indicates that in order to rate a post, one have to click the stars on the bottom left ?

Beside, these clickable stars are visually identically (for an unrated posts), to the ones that reflect the accumulated rating

To me at least, that is not very clear and a bit confusing.

Daniel Bruhn · ‎11-22-2009

Hi Paolo,

The ratings work a bit different and we suspect some will initially be confused. We have created a document that helps explain the new system, but if it continues to be a problem we will investigate how to make it more user friendly.

Cheers,

Dan

http://supportforums.cisco.com/docs/DOC-8052

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Cheers, Dan

Rob Huffman · ‎11-22-2009

Hey Dan,

You must be on your 48th Red Bull by now

I might add something like this to the doc;

Of the 5 Stars shown, the most Right hand Star = 5 (Highest rating)

Of the 5 Stars shown the most Left hand Star = 1 (Lowest rating)

I think this would clear things up a fair bit.

Cheers!

Huff

Daniel Bruhn · ‎11-22-2009

Hi Rob,

The text you suggested has been added to the document. We will continue to monitor this and make adjustments to the rating system if needed.

Cheers,

Dan

Cheers, Dan

Rob Huffman · ‎11-22-2009

Hey Dan,

Great work buddy! This might help people out a tad. +5 points for your superb work.

Time to go meet your family again

Cheers!

Huff

paolo bevilacqua · ‎11-22-2009

I see, still think a little text label would help a lot.

And probably, a confirmation pop-up also. It's too easy to misrate with the new system.