If I need to send a message using TUI it is telling me to spell the last and first name then press pound. For Q, press 7. For Z, press 9 I tried to use this option but it is not working with me and I do not know if I am using the right way or not. any help please? I do not understand the concept of keypad mapping.
If they are *not* listed in the directory, someone can still type in the extension and be transferred to them. You would have to restrict the transfer rule on the subscriber to limit this.
(meaning instead of the ring phone, it would go their greeting instead)