timed automated reboot of the CUE

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Steven DiStefano Mon, 11/23/2009 - 05:22
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I am not sure Cisco would support such a practice and thinking that is not something you would want to do as a matter of routine maintenance.

What is it that you are trying to address?


Marcos Hernandez Tue, 11/24/2009 - 08:54
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Daniel, as Steve said, please refrain from doing this. You could damage the module.



There are some some issues (e.g. "no shutdown of voice-port") that causes every month a service loss on the UC. The issues aren't solvet yet, so the costumer call's every few weeks, that the services are failing. The issues can only be solved, by reloading the UC. I thought, it would be bether that way, as let the costumers get mad, until the issues are fixed.

Thanks @Marcos: I didn't know, that a module-reload can damage the module.

I have a few UC's out there with the same issues but I hope, the costumers are going sooner or later from analog to digital, so those issues woldn't be relevant anymore :-)

Thank you two,