Cisco 7941 phones not booting

Unanswered Question
Nov 23rd, 2009

Hi Guys,


I got a RMA for my Cisco 7941, phones and did a factory setting. Now phones is showing "upgrading"  nothying moves forward and none of the key is active to any changes. if anybody support me to resolve this please.

Neethan

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Paolo Bevilacqua Mon, 11/23/2009 - 03:49

You need to connect the phones to a properly configured CM, CME, or TFTP server so they can compelte the upgrade

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neethan16 Tue, 11/24/2009 - 22:32

Thanks, but the phones is now resetting after 5-10 second continuously....comeing as "Unprovisioned" ....

andy.butler Wed, 11/25/2009 - 00:22

delete the entry for the phone in cucm and add it in again (do the factory reset again on the phone)

Cyril Albert Wed, 10/20/2010 - 12:51

Seems the phone is running a SIP firmware.

Assign a DN to your phone or convert it to SCCP

Cyril

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