Tracy Larson Mon, 11/23/2009 - 07:51

I only say that because we work with a company called Edigin who does voice recording. Once we upgraded from version 4.1 to version 7 the connect and disconnect messages being sent were now different. Edigin contacted Cisco, went to the link I provided, payed money I am sure, got accepted to the program and the information was given to them that they needed. In what format or depth, that I do not know but its a starting point.

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