Adding a new department from a separate domain/Organizational Unit (OU)

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Nov 23rd, 2009
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We have CUCM 6.1 and Unity 5.0.  The CallManager is currenly at Domain AAA. We are currently in the process of adding a new department that was in our network from the same exchange server to the CallManager Enviroment but they are in the different domain (BBB)

I have few questions.


1.       Do I just need to add the new LDAP directory in the system>LDAP>LDAP Directory> Add new and fill it the information then perform the Full Sync Now

2.       Unitydirsvc account has been created in AAA domain. From my understanding, we need to create unitydirsvc in the BBB domain, can someone confirm?

3.       Do we need to create the other Unity Accounts in the domain that we want to add it in the CUCM environment, such as unityinstall, unityMSS, unityAdmin?

4.       Is there any AD schema changes that we need to perform?



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