It is allready a true value.

Hi

Plz note the two pint.

1. When u initiate a conference call from your IP phone in that case you are using the CUCM conferennce resources and the parameter is for the call manager only hence it is working fineb as per the configuration.

2. When a PSTN external user is putting the call on hold in that case the PSTN external user's service provider is generating the moh and your call manger has no ontrol on it it just treat it as a normal audio stream

hence you can control your audio stream but not for pstn.

hope this will help you plz rate this post .

Thanks

Sorry, you didn't understand my case correctly, as in second case when initiate a conference call from outside and one of the conference is participate in this conference, when he press hold, the other external participants hear our CCM MOH not the PSTN MOH.

So, how i cancel it at all even inside.

If i understand correctly the answer is already provided.

If you're the one invited to a conference from someone external and you're not using a CFB controlled by CUCM then you're just in a call as you could call/be called by anyone in the world.

The parameter only kicks in when you're using a CFB controlled by CUCM.

If you're making a call or receiving a call then you need to disable the MOH on the GW, obviusly this will affect all calls you make/receive on the GW but there is no other way, tell your users to press mute instead.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

Try it by yourself and you will see that if inside IP phone to external conference and pressed hold all external participants will hear your own MOH, so how it will be by PSTN. Make a lab and try and you will see it by yourself.

Thx for help

The inside IP phone doesn't know it is part of a conference, so when the IP phone presses the hold button, the CM will stream MoH to the other party which happen to be a conference.

It problably will also work the other way around. When there are 3 IP phones in a conference and an external user is included and is presses the hold button on their Nortel, Siemens, Avaya phone, the inside IP phone users might also hear the remote MoH stream from the Nortel, Siemens, Avaya PBX.

Jan

yes, you are right and on the spot.

So, final conclusion is to solve such problem to disable the MOH and no other solution is available.

Thx a lot for your reply

Sorry, for being late for this reply for some personal res

ons.

Thx a lot, your answer solved the problem.