7912 network info stuck

Unanswered Question
Nov 24th, 2009
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We have an office where one of their 7912 phones died. I sent a replacement and they plug it in and it is keeping old ip address and such from another office. I tried the factory reset but now it will not get an IP, is hangs on config v lan, keeps trying the v lan it used to be on. Suggestions?

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