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CALL PICKUP VISUAL ALERT NOT DISPLAYED

patcbr600
Level 1
Level 1

‎11-24-2009 02:05 PM - edited ‎03-15-2019 08:36 PM

Hi all,

Does any one have faced the folowing issue regarding calling/called display with callpickup visual alert enable :

When enabling visual pickup alert with calling/called check box enabled, the calling/called is not displayed for phones that belong to that callpickup group,

CUCM Version : 6.1.3.1000-16

Thanks

Patricio

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mgonga
Level 1
Level 1

‎12-01-2009 05:57 AM

Hi,

I faced a similar issue some time back and assigning the CSS on the DN rather than on the phone got it to work, please test it on a couple of extensions and see how it goes.

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