Unity Express for CCM configuration

Unanswered Question
Nov 24th, 2009

I'm in the process of configuring Unity Express 7.0.3 to connect to CallManager 4.2, i've noticed the GUI for the Unity wizard is referring to CCME. How do I convert the Unity Express install to reference CCM? The Unity Express module had gone through the basic install when I received it? If I reinstall the UE software do I get the option to select CCME or CCM integration?

Thanks

Chris

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Paul Reck Tue, 11/24/2009 - 16:27

Hi there,

from the CUE CLI enter the following command,

show software license

it will probably show you something along the lines of

Core:

- Application mode: CCME

- Total usable system ports: XX

If your system is already configured you'll need to re-install to change your license type from CCME to CUCM.


Have a look at the following link regarding upgrading, it's an older version but it still applies.  The correct license can be obtained from the download centre

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/upglic32.html

regards,

Paul

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