I have a new UCON 7.1.2 server that is intgrated with AD for users and authentication. I was able to import all of my users without any issues and when I setup an IMAP account for testing I used a non-domain user with a local UCON password. This worked fine without any issues. I was also able to add roles to imported users so that they could administer UCON.
I cannot get IMAP to work for any user that was imported from Active Directory. Has anyone run into this issue before? Is there anything special that I need to do in order for these AD users to be able to access UCON via IMAP?
These users can login to the Cisco PCA site without any issue.
A couple of weeks one of my customers run into a similar issue, everything done by the book and it would still fail. Disabled auth and still failed. PCA also worked with/without auth enabled.
He just went into the COS and disabled IMAP, save, enable IMAP, save and it started working.
We also restarted a couple of times the IMAP service during the process.
It's worth a shot, also CUC 7.1(2).
If this helps, please rate