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Call Manager 7.1 setup so * + extension goes direct to voicemail

Craig Ray
Level 1
Level 1

I need to setup Cal Manager 7.1 so when someone dials * + the extension it goes direct to that extension voicemail   I ,ve see it at several other palces work  I want to set it up here.

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi PTN,

The method is nicely shown in this older doc (it does carry across to 7.x versions);


http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml


Please make sure that the word "voicemail" is not configured on the CTI RP Alerting Name.


Hope this helps!

Rob

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