RME 4.3, Inventory Collection doesn't work for 6500

Unanswered Question
Nov 25th, 2009

I have a issue with Inventory collection for 6500 devices running IOS 12.2.33 SXI1, fails with a message, "device collection failed"

From IC_Server log i could see SNMP Request timeout exception, so increased SNMP timeout to 10  under device attributes for the device but still it fails.

attacehd is the extract from IC_Server log.

Could anybody help me on this? Thanks

I have this problem too.
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Joe Clarke Wed, 11/25/2009 - 10:12

You have not increased the timeout properly.  You need to go to RME > Devices > Device Management > RME Devices, and edit the attributes for the required device.  Select the device from the list in the left-hand pane to pre-populate the current attributes.  Then increase the SNMP timeout to 10, and save the changes.  On the previous screen, you will need to APPLY those changes before the 10 second timeout will take effect.


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