Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
653
Views
5
Helpful
3
Replies

RME 4.3, Inventory Collection doesn't work for 6500

rajesh_san
Level 1
Level 1

‎11-25-2009 08:30 AM

I have a issue with Inventory collection for 6500 devices running IOS 12.2.33 SXI1, fails with a message, "device collection failed"

From IC_Server log i could see SNMP Request timeout exception, so increased SNMP timeout to 10  under device attributes for the device but still it fails.

attacehd is the extract from IC_Server log.

Could anybody help me on this? Thanks

Labels:
36119-IC_Server log.txt.zip
0 Helpful
3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎11-25-2009 10:12 AM

You have not increased the timeout properly.  You need to go to RME > Devices > Device Management > RME Devices, and edit the attributes for the required device.  Select the device from the list in the left-hand pane to pre-populate the current attributes.  Then increase the SNMP timeout to 10, and save the changes.  On the previous screen, you will need to APPLY those changes before the 10 second timeout will take effect.

rajeshakumar
Level 1
Level 1
In response to Joe Clarke

‎11-27-2009 07:24 AM

Thanks Joe, It was successful this time with the provided steps.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents