CCX version 5.0.1 compatility with CUCM 7.1

Answered Question
Nov 27th, 2009
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Hi, does any know whether ccx 5.0.1 will work ok with CUCM 7.1

and if so is it supported  by Cisco.


Regards Dominic

Correct Answer by Chris Deren about 7 years 4 months ago

It is not supported, reference this doc for supported deployments:


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf


however it will probably work (I would not recommed running it though) as during a recent upgrade of CM to version 7.1.3 it continued to work with UCCX 5.0 before I upgraded it to version 7.0.1 sr4 as well.


HTH, please rate all posts!


Chris

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Correct Answer
Chris Deren Sun, 11/29/2009 - 09:03
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It is not supported, reference this doc for supported deployments:


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf


however it will probably work (I would not recommed running it though) as during a recent upgrade of CM to version 7.1.3 it continued to work with UCCX 5.0 before I upgraded it to version 7.0.1 sr4 as well.


HTH, please rate all posts!


Chris

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