11-28-2009 06:35 AM - edited 03-18-2019 10:51 AM
I installed a CUCM-BE 7.13 in place with 7941s throughout.
My time on the phone is not correct, although in my Time/Date area on CUCM, it specifies the correct timezone and time on the server appears to be correct.NTP server sync well.
I checked date/time group configuration. device pool configuration.
, try make a new Dev Pool with a new Date/Time group and set difference timezone.
I can change the phone's date/time format, but not the timezone.
no matter what timezone I changed. the phone's time never change.
Can anyone tell me how to get the timezone correct on these phones?
Any Suggestions?
Best Regards,
Steve
11-28-2009 11:15 AM
Hi ,
What is the exact call manager version you have installed
Because the call manager was hitting a DST bug CSCsy25150
Upgrade the call manager to the latest patch to get this fixed
11-28-2009 01:52 PM
Hi Vivek Kalra:
CUCM 7.1.(3.10000)
Because the new 7941 phone register to CUCM has the TFTP "auth fail" problem.
I downgraded the Phone Firmware for CUCM 7.1(3) to 8.5(2), I will upgrade the CUCM to latest patch 7.13a after all the
phone installed.
I think my problem is not the DST bug. I have try to change the Date/Time group with many different timezone to test.
(GMT -1 ,-3 , -7 ,+3.....). The time show at the phone never change. The phone always show the time of GMT 0.
seems the timezone setting do not reach the phone.
11-30-2009 07:13 PM
We check the SEPxxxx.cnf.xml file , no the timezone information in the configure file:
......
......
01-11-2010 03:17 AM
Did you resolved this after the patch upgrade???
Was there any other solution for this?
01-11-2010 07:44 AM
CUCM V7.13
Can not select the timezon endwith "*"
After changed the timezone , problem solved
01-11-2010 07:55 AM
we tried to use either of the Time Zone.. with * and without * .. but still on the phones (7945G) its not updating....
any ideas???
01-21-2010 09:05 AM
You are hitting bug CSCtc52241
01-21-2010 09:19 AM
Dude, he's not hitting that bug. Didn't you see that he tried the timezone with "*"? I would recommend him restart TFTP. It looks like the phone didn't get the updated config file.
Michael
01-21-2010 09:34 AM
I had the exact same issue with CM 7.1.3a as well as 7.1.3b today. The 7911, 7942 and 7965 on my network would show only GMT time whereas 7925 & CIPC was fine.
After upgrading to 7.1.3b I changed to a timezone with * and it reset from Date/time group page itself and immediately the phones started working.
Sachin, are you on 7.1.3a or 7.1.3b perhaps this workaround works only with the latter??
01-22-2010 12:48 AM
Sorry guys for not updating... yes... we upgraded it to 7.1(3b) and then selcted the timezone with * ... and not its working fine for the phones... this may be the workaround for timezone issue...
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