11-28-2009 07:14 AM
Dear friends,
I get the following error while trying to open RME home.
"Error occurred while fetching Out-of-Sync count"
Here's the exact error message:
HOME0004: Error occurred while fetching Out-of-Sync count. Check RMEHome.log for more details.
Pls advise.
Thanks a lot
Gautam
Solved! Go to Solution.
11-28-2009 09:41 AM
Given the multiple problems you are having, and the clear file corruption in Discovery, a reinstall might be a good idea. If you do reinstall, I recommend you do it from scratch after first removing the existing LMS 3.2.
11-28-2009 09:03 AM
It appears that this server is integrated with ACS, and that there is a misconfiguration in ACS. That is, not all of the RME tasks are available to the current user logged into LMS. Recheck your ACS group configuration for this user, and make sure that the RME application has the proper role assignment.
11-28-2009 09:10 AM
Jason,
When i go to Server-->Security-->AAA Mode setup, it shows me non-ACS only.
The module mentioned in Ciscoworks local
Thanks a lot
Gautam
11-28-2009 09:19 AM
In that case, more debugging will need to be done for the RME homepage and the config archive subsystem. I recommend you open a TAC service request so they can walk you through these steps.
11-28-2009 09:33 AM
Dear Jason,
Now, i dont get this error and the home page opens but i get the following message in red text for some portions of RME:
11-28-2009 09:41 AM
Given the multiple problems you are having, and the clear file corruption in Discovery, a reinstall might be a good idea. If you do reinstall, I recommend you do it from scratch after first removing the existing LMS 3.2.
11-29-2009 12:19 PM
Thanks a lot Jason. It works fine now after an uninstall / reinstall.
The discovery happens fine and i am also able to get into RME home page without any issues.
Thanks a lot again
Gautam
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: