Required help to configure shared line in Cisco Call Manager 6.X

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Nov 28th, 2009


    Can anybody help me out on configuring shared line in Cisco Call Manager 6.X.



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rob.huffman Sat, 11/28/2009 - 10:13

Hi Nagesh,

You can set up one or more lines with a shared-line appearance. A Cisco Unified Communications Manager system considers a directory number to be a shared line if it appears on more than one device in the same partition.

You create a shared-line appearance by assigning the same directory number and route partition to different devices.

So, for example, you might want DN 7777 to be Shared between three 7942 phones. Configure

7777 on Line 1 of the first 7942 and Line 2 of the second and third 7942's.



nageswara.s Sat, 11/28/2009 - 10:20

Hi Rob,

    Thanks for your reply, i have configured like this but problem is when i dialed that number only one phone is ringing in other phone i am not getting any calls. what i have to do in this case what could be the problem.

rob.huffman Sat, 11/28/2009 - 10:31

Hi Nagesh,

Make sure the Shared Lines and Devices are in the same Partition. Try re-booting both phones

and re-test




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