Required help to configure shared line in Cisco Call Manager 6.X

nageswara.s · ‎11-28-2009

Hi,

Can anybody help me out on configuring shared line in Cisco Call Manager 6.X.

Thanks,

Nagesh,

+91-96633 10988

Rob Huffman · ‎11-28-2009

Hi Nagesh,

You can set up one or more lines with a shared-line appearance. A Cisco Unified Communications Manager system considers a directory number to be a shared line if it appears on more than one device in the same partition.

You create a shared-line appearance by assigning the same directory number and route partition to different devices.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/a03dn.html#wp1100362

So, for example, you might want DN 7777 to be Shared between three 7942 phones. Configure

7777 on Line 1 of the first 7942 and Line 2 of the second and third 7942's.

Cheers!

Rob

nageswara.s · ‎11-28-2009

Hi Rob,

Thanks for your reply, i have configured like this but problem is when i dialed that number only one phone is ringing in other phone i am not getting any calls. what i have to do in this case what could be the problem.

Rob Huffman · ‎11-28-2009

Hi Nagesh,

Make sure the Shared Lines and Devices are in the same Partition. Try re-booting both phones

and re-test

Cheers!

Rob