I am attempting to move from a Unity Version 4.x Server to a Version 7.0.2 Server. I have
used the Cobras Export Utility to backup all Subscribers on the old server successfully. Now I am trying to run the Global Subscriber Manager Utility to move the Subscribers from the old Server to the new one. When I ran the GSM that came with Unity Version 7.0.2 on the new server, it launched correctly and I could see both servers. However, when I chose a Subscriber to move from the old Server, it would not show the new Server as a destination to move to.
So I downloaded the newest GSM and installed it onto the new server. It will not launch. It just shows the initial welcome screen with the Version number on it and never fully launches.
I can run GSM successfully on the old server, but it does not show the new server.
Any help would be greatly appreciated.
Thank you.