Here is the steps I followed
- Enable the BLF for Call Lists (enterprise parameter).
- Allow subscriptions for presence cluster wide (service parameter)
- Configure phone button templates using speed dial BLF.
- Assign templates to phones.
- Add BLF speed dials to phones.
- All the phones are in PT- Internal and CSS-HQ
- Reset CCM service and phones
CUCM version 7.1.3-10000-11
IP Phone- 7961 and also tried on 7945 same results
BLF does not work but speed dial is working! what am I missing here
Thanks for your help in advance
Check the configuration of the Device...
Go to "Protocol Specific Information" and under SUBSCRIBE Calling Search Space you need set a valid CSS to reach "Internal" number
Hope this help!