I just installed CDR Analysis and Reporting (CAR) from CCM plugin based on cisco documentation. The CCM version is 4.1(3)sr8a.
After going though the installation, I go to CCM serviceability > Tool > CDR Analysis and Reporting. And the browser popping an error screen
HTTP Status 404 - /art/Logon.jsp
type Status report
description The requested resource (/art/Logon.jsp) is not available.
And then i restarted some services in the publisher windows services such as : Cisco Tomcat, IIS Admin and DC Directory, as stated in http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00808bb856.shtml#NetPro
But it won't work.
Is there any other workaround to solve this problem?