Call ID SPA9X2

Unanswered Question
Nov 30th, 2009

HI,


I'm using the phones SPA9X2 with Asterisk PBX and when a user A make the first call to User B only the called number of user B is displayed on the screen of the user A that make the call.


Why the phones are  not taken the caller id from asterisk? How can I fix this problem??


Thanks.

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marck_renton Mon, 11/30/2009 - 10:29

the phones already have the latest firmware. i made changes in the value of caller id header but nothings happens.

icastrov Mon, 11/30/2009 - 10:31

Dear Sir,


can you please send me the trace on where we can see the SIP INVITE message that is getting the phone? The SPA9x2 configuration will also help...


Thanks!

-nacho

marck_renton Mon, 11/30/2009 - 10:53

SIP trace the call from extension 5002 to extension 3608. on the screen of extension 5002 I only view the number 3608, not the name of the user..

Attachment: 
icastrov Tue, 12/01/2009 - 06:01

OK... problem seems to be with the To field in the 180 Ringing message, that's the one the phone will show in the display:


From your trace:


To: [email protected]>;tag=as7e178948


As you can see above, only the uri_user (3608) is being shown there... You'd need to change that in your Asterisk PBX in order to also include the uri user in that field.


Thanks!

-nacho

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