CUCM, CDR password recovery

Answered Question
Nov 30th, 2009

Hi,

I have a CUCM installed version 6.1.2.1000-13. Today I tried to enter to: Cisco Unified Serviceability -> Tools -> CDR Analysis and Reporting but I found out that I needed to enter a password. I tried to enter with the user and pass that I use to admin CUCM but this password doesn't work.

Some one told me that sometimes at install you configure a different password for the DataBase. Does any one know how can I do a password recovery for the CDR Analysis and Reporting section?

I thank you in advance for all your help and your time.

Ramon

I have this problem too.
0 votes
Correct Answer by Jaime Valencia about 7 years 1 month ago

Is your user already in the CAR admin group??

There is really no PWD recovery, just the users you add to the CAR admin group so they can access the tool

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

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Overall Rating: 4.7 (3 ratings)
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Correct Answer
Jaime Valencia Mon, 11/30/2009 - 12:02

Is your user already in the CAR admin group??

There is really no PWD recovery, just the users you add to the CAR admin group so they can access the tool

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

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