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High CPU of 6509 Module-WS-X6704-10GE-urgent

gajanangavli
Level 1
Level 1

Hi ,

One fo the module in 6509 showing me contineous 100% utilization .

Can anybody help to sort out the issue.Sh process cpu and sh process cpu histry attached.

6 Replies 6

Giuseppe Larosa
Hall of Fame
Hall of Fame

Hello Gajananga,

the process that uses most resources is :

>> 2307    95.5%   99.0%    99.3% ios-base

This should be a SW bug.

What IOS image is running on the device?

Hope to help

Giuseppe

Hi

Thanks for yor reply.

sh module 2
Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  2  ---------------------------------------------   2.6   12.2(14r)S5  12.2(33)SXH1 Ok

sh ver | in boot
System image file is "bootdisk:s72033-ipbasek9-vz.122-33.SXH1.bin"

Hello Gajananga,

I couldn't find a direct bug id that matches but I remember in other threads  that a bug related to process ios-base had been mentioned in modular IOS and this could apply to your case

A somewhat similar bug is the following:

Crash in ios-base when running 'show ip route' or 'show bgp' commands

Symptom:

A Cat6K running modular IOS version 12.2(33)SXI may crash when running 'sh ip route vrf ..' or 'show bgp ..' commands.

Conditions:

Must be running modular IOS. Not seen in non-modular

Workaround:

None

in your case there is no crash but cpu is very high.

Hope to help

Giuseppe

Hi,


We were adivsed not to use SXH version, as it has some memory leaking problems. Maybe this is what happends in your case.

What is the switching engine CPU usage:

remote command switch show proc cpu | e 0.00

Catalin

Hi ,

Can change in IOS help me ?

Find the reqired output of below command.

show proc cpu | e 0.00


CPU utilization for five seconds: 100%; one minute: 100%; five minutes: 100%
PID      5Sec    1Min    5Min Process
1        2.2%    0.7%    0.5% kernel
12307    99.1%  99.3%    99.3% ios-base

Hello Gajaganga,

>> Can change in IOS help me ?

yes, the question becomes what IOS image to load  use an SXH5 or move to SXI if available in modular

Hope to help

Giuseppe

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