we have unity um 5.0 with exch 2007/2003.
lately we have many users reporting that their mwi light "stops working". either the light stays on when there is no new msg or the light does not go on when they have a new msg.
each time we have been able to rectify it by doing a status refresh in unity admin.
i opened a tac case and was told " the current unity version is 5.0(1) without any patch installed. With this version of unity the Notifier component, which is responsible for MWI gets overloaded and there are intermitted issues of MWI". recommend we add ES82 to resolve it.
i've been looking for some kind of documentation regarding this but haven't found any. Also ES82 is not on download site so there is no release notes available.
I've asked tac for some doc's but nothing sent yet.
has anyone heard of this and is there doc's available?