Visual Voicemail issue

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Dec 1st, 2009
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Dear Networkers,


I have installed Cisco Unity Connection 7.1(2) and Cisco Unified Communications Manager 7.1(2) successfully. I have also succesffully integrated them.

I tried to implement Visual Voicemail on Cisco 7941, and I was able to login on the service sucessfuly by entring the right PIN. The issue is that when trying to Play the Voice Mail, I am always prompted to enter the PIN !!! I don't know what the matter is? I am able to delete the Voice Mail via Visual Voicemail, but I CAN'T PLAY the Vocie Mail !


Can you please help me? I am really wondering what could the issue be!


Thanks in advance.


Best Regards.

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Marwan ALshawi Mon, 01/04/2010 - 05:17
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you mean enter the pin when you dial the VM number ?

phillip0707_2 Mon, 05/03/2010 - 14:36
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I am experiencing the same issue.  What was the fix for this?

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