Problem with EssentialsDM

Answered Question
Dec 2nd, 2009
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Hello,

I (my customer) have similar problem like described in this discussion:


https://supportforums.cisco.com/message/669826#669826


EssentialsDM is stuck in "waiting to initalise" state. Problem started to occurring around a last thursday.


EssentialsDM.log, EssentialsDM_Server.log and pdshow attached.


Regards,

Mladen

Correct Answer by Joe Clarke about 7 years 7 months ago

It appears you have the Windows remote management service started which listens on tcp/47001.  This port is required by EssentialsDM.  Can you disable Windows RM, and see if that helps?

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Joe Clarke Wed, 12/02/2009 - 09:41
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Do you have QPM installed on this server?

Joe Clarke Thu, 12/03/2009 - 08:45
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Shutdown Daemon Manager, then port the output of the command "netstat -a -n -o -b".

Correct Answer
Joe Clarke Fri, 12/04/2009 - 11:23
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It appears you have the Windows remote management service started which listens on tcp/47001.  This port is required by EssentialsDM.  Can you disable Windows RM, and see if that helps?

mladenp Mon, 12/07/2009 - 04:01
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Yes, it helps. Everything is OK again.

Thank you very much,

Mladen

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