format input locution

Unanswered Question
Dec 2nd, 2009

I need to change my input locution call manager 4.3 and I need to know in which format I have to climb the locution; i know it needs G711 alaw codec but i dont know the format, maybe .wav, .mp3? thx

I have this problem too.
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asandborgh Wed, 12/02/2009 - 06:29

Not exactly sure what you are trying to accomplish, but CCM4.X normally uses .wav files for the phones and annuciator.  You may want to record both alaw and ulaw even if you are in an area which is alaw because internally CCM seems to prefer ulaw.



teleasistencia Wed, 12/02/2009 - 06:36

i have the new locution on a wav file maybe the problem is i need to record it with alaw.

thanks for ur info


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