12-02-2009 08:29 AM - edited 03-18-2019 10:54 AM
Hi,
I am currently installing CUCM 6.1 in a client in order to change his existing old PBX. One of the features he has configured on his PBX is changing ring tones depending on the origin party. If the call is made internally, the ring tone is one and, if the call comes from the outside PSTN, sounds another different ring tone. Then, is there any way to migrate this feature to CUCM6.1? and, if so, how can I configure it? Is it supported natively? If not, is there any way to implement it through external resources?
I would appreciate your help and experience.
Thanks in advance.
Solved! Go to Solution.
12-02-2009 08:53 AM
CUCM doesn't offer this. At most you can change the cadence of the tones by changing the CCM service parameter "Call Classification"
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-03-2009 09:40 AM
No, i mean change that parameter.
You need to change it to off-net, you'll get a slight differente cadence on whatever ringtone your phone has for internal/external calls.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-03-2009 12:17 PM
Unfortunately that's all we can do, we cannot change the cadence more than what that parameter already does
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-02-2009 08:53 AM
CUCM doesn't offer this. At most you can change the cadence of the tones by changing the CCM service parameter "Call Classification"
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-03-2009 09:34 AM
Thanks for your help,
can you explain how to change these cadences and how it works? I've seen Call Classification on Service Parameter -> Cisco CallManager(Active) -> Clusterwide Parameters but the only thing I can do is switching between Offnet/OnNet (I suppose it is used to stablish the default value for CAC when adding Route Patterns). Do you refer to timers above?
Thanks again
12-03-2009 09:40 AM
No, i mean change that parameter.
You need to change it to off-net, you'll get a slight differente cadence on whatever ringtone your phone has for internal/external calls.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-03-2009 10:56 AM
ok, thank you. I've tested this issue and is ok. Just one more question, sorry. Do you know if it is possible to change or control the cadence? Just for make the difference greater.
12-03-2009 12:17 PM
Unfortunately that's all we can do, we cannot change the cadence more than what that parameter already does
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide