I have a remote site with a CUE that is the primary Voice Mail. That seems to be working ok. However when the site fails over to srst. We have two issues.
1- when you call another extension and it forwards to voicemail it does not go to the forwarded phones mailbox instaed it tries to log into the mailbox and gives the "Please enter your Pin" . However in normal mode it works fine.
2- We have POTS line that ring to an AA setup on the CUE, In SRST mode it does not allow a user to call an extension from the AA. Instead of transferring the Call it goes right to the users Voice Mail.
Any suggestions would be appreciated.