Unanswered Question
Dec 2nd, 2009
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I'm trying to get the SPA525G using the new SSL VPN feature but I keep getting "VPN connect failed."  I ran the Wizard and punched in the VPN Server, Username, and Password.  I was hoping this would of been easy because of the Wizard, but I guess not.  I think I'll need some troubleshooting commands to figure out where it's gone wrong since the phone doesn't provide any leads.  Any ideas?  Thanks.

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Eivind Jonassen Thu, 12/03/2009 - 11:49
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Did you try connecting with your computer?? If so, try to ping



Steven Smith Thu, 12/03/2009 - 16:22
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What firmware are you running on your phone?  What device are you trying to make this work with and what software version is it running?

ciscojoe837 Thu, 12/03/2009 - 18:29
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I have a cisco 800 series doing the PPPoE and I thought I turned off the firewall and NAT, but I guess not.  I swapped it out with a regular bridged mode DSL modem and let the UC520 do the PPPoE authentication with static IP's.  After that I was able to VPN.

Should I be setting the IP range of the voice vlan or the data vlan?  If I use Any Connect with a computer, I would want a data vlan IP.

Should the VLAN setting on the phone be on or off?



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