SPA525G SSL VPN

ciscojoe837 · ‎12-02-2009

I'm trying to get the SPA525G using the new SSL VPN feature but I keep getting "VPN connect failed." I ran the Wizard and punched in the VPN Server, Username, and Password. I was hoping this would of been easy because of the Wizard, but I guess not. I think I'll need some troubleshooting commands to figure out where it's gone wrong since the phone doesn't provide any leads. Any ideas? Thanks.

Eivind Jonassen · ‎12-03-2009

Did you try connecting with your computer?? If so, try to ping 10.1.1.1

Regards,

Eivind

Steven Smith · ‎12-03-2009

What firmware are you running on your phone? What device are you trying to make this work with and what software version is it running?

ciscojoe837 · ‎12-03-2009

I have a cisco 800 series doing the PPPoE and I thought I turned off the firewall and NAT, but I guess not. I swapped it out with a regular bridged mode DSL modem and let the UC520 do the PPPoE authentication with static IP's. After that I was able to VPN.

Should I be setting the IP range of the voice vlan or the data vlan? If I use Any Connect with a computer, I would want a data vlan IP.

Should the VLAN setting on the phone be on or off?

Thanks.