Solved: 3rd party SIP Phone can't call an SCCP Phone

brunnert · ‎12-03-2009

Hello

I have installed a 3rd party SIP phone on my callmanager 7.1.

When I call from a sccp phone to the sip phone everything is ok.

When I call from the sip phone to the sccp phone i get the following message:

//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 10.10.10..252:[5060]:
SIP/2.0 404 Not Found
Reason: Q.850;cause=1
Date: Wed, 18 Nov 2009 12:40:36 GMT
From: "HeliosIP" <sip:5572@10.10.10.10:5060>;tag=2342
Allow-Events: presence
Content-Length: 0
To: <sip:5563@10.10.10.10:5060>;tag=3140fbc5-9647-4ad3-b306-e1fc3cb81e55-24807839
Call-ID: 7743
Via: SIP/2.0/UDP 10.10.10.252:5060;rport;branch=z9hG4bK3452
CSeq: 20 INVITE

CSS, Partition... should be ok. Do I have to define some general sip parameters on the callmanager?

where could be my problem?

Efrain Hernandez · ‎12-09-2009

well SIP/2.0 404 Not Found is very specific as in dial plan not being able to find called number based on CSS.

Make sure partition for dialed phone is contained into CSS for calling phone.

If all seems to be good I will need to see ccm traces, lemmie know if you know how to get those...

thanks

View solution in original post

mightyking · ‎12-08-2009

Make sure you're using G711u as codec.

MK

Efrain Hernandez · ‎12-09-2009

well SIP/2.0 404 Not Found is very specific as in dial plan not being able to find called number based on CSS.

Make sure partition for dialed phone is contained into CSS for calling phone.

If all seems to be good I will need to see ccm traces, lemmie know if you know how to get those...

thanks

brunnert · ‎12-10-2009

Hi all

thanks for the answers.

I solved the problem. It was a CSS wich was corrupt after upgrading the callmanager.