ASDM Java compatibility problem

Unanswered Question
Dec 3rd, 2009

Is there known bug with latest JRE for accessing ASDM?


This is how ASDM is being accesed:


   Connecting laptop to switch, switch to 5510

2.       Laptop gets 192.168.1.2 ip from 5510

3.       Browse to https://192.168.1.1

4.       There is a page that offers 2 options

a.       Download ASDM application

b.      Launch java viewer

5.     For both, we put 192.168.1.1 in the device address and leave the username and password blank.  We did this following the Cisco quickstart quide.

Both basically give us the same problem, when we try to log in, we see a progress meter that goes to 100% and then the app goes away.

This is what we get from the java console.  It seems to be crashing.

Java Web Start 1.6.0_17

Using JRE version 1.6.0_17-b04 Java HotSpot(TM) Client VM

User home directory = C:\Documents and Settings\jalberts

----------------------------------------------------

c:   clear console window

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

m:   print memory usage

o:   trigger logging

p:   reload proxy configuration

q:   hide console

r:   reload policy configuration

s:   dump system and deployment properties

t:   dump thread list

v:   dump thread stack

0-5: set trace level to <n>

----------------------------------------------------

ASDM Application Logging Started at Thu Dec 03 13:45:07 CST 2009

---------------------------------------------

Local DM Launcher Version = 1.5.20

Local DM Launcher Version Display = 1.5(20)

OK button clicked

Cache location = C:/Documents and Settings/jalberts/.asdm/cache

Checking the DM Launcher Version; url = https://192.168.1.1/admin/

Server DM Version = 5.0.8.4

Server DM Launcher Version = 1.5.20, size = 318464 bytes

DM Launcher version checking is successful.

invoking SGZ Loader..

*** ASDM running in standlone app mode. ****

INFO: Cannot read preferences file C:/Documents and Settings/jalberts/.asdm/data/preferences.conf.

Calling hideDMLauncherWindow...

Hiding the login window

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.ArrayIndexOutOfBoundsException: No such child: 0

                at java.awt.Container.getComponent(Unknown Source)

                at symantec.itools.c.ab.getComponent(Unknown Source)

                at java.awt.Component.calculateCurrentShape(Unknown Source)

                at java.awt.Component.applyCurrentShape(Unknown Source)

                at java.awt.Component.mixOnShowing(Unknown Source)

                at java.awt.Container.mixOnShowing(Unknown Source)

                at java.awt.Component.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at symantec.itools.c.ab.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at symantec.itools.c.ab.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Panel.addNotify(Unknown Source)

                at java.awt.Container.addNotify(Unknown Source)

                at java.awt.Window.addNotify(Unknown Source)

                at java.awt.Frame.addNotify(Unknown Source)

                at java.awt.Window.show(Unknown Source)

                at com.cisco.pdm.PDMApplet.start(Unknown Source)

                at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

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Overall Rating: 5 (1 ratings)
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kanaanhani Fri, 01/08/2010 - 06:49

Same problem happen with me, i uninstall java and install this version jre-6u7-windows-i586-p works fine for me try it

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