Here is my situation. I need to create a rule in Unity to send all forwarded calls to Unity that match a forwarding station prefix that does not match a specific subscriber to a call handler unique to the prefix.
Here is why. We have ~400 sites using UCM in a centralized CP model. Unity is integrated to this switch. Some remote site phones do not have an associated subscriber but they do have CFwd to VM configured (lazy I know but easy of manage). When a call gets sent to these phones and subsequently to Unity they end up being handled by the default handler and turn up at the Corporate receptionist. This causes great confusion for all parties involved in the call
I have found a viable solution. Creating a call routing rule with the 'Forwarding Station' field set to the prefix plus wildcard (IE - 55458*) set to go to a call handler. This call handler will forward to the local agency receptionist which is the desired behavior. These rules HAVE to be put between the 'Attempt Forward to Greeting' and 'Default Call Handler' rules.
1) How do I bulk add 400 routing rules? Is it a good idea or supported to have this many routing rules.
2) The 'Change Rule Order' webpage is a nightmare. AVRuleEditor.exe seems a little janky. COBRAS maybe?
Any help would be greatly appreciated.