1. To go from 7.20.3 to 8.20.x - do I need to go to a intermediate version first.
2. On Cisco Softwrae Sownload site for CSS, I can see 3 files as follows:. Which one do I use to upgrade?
3. Any gotchas / traps to remember before the upgrade.
4. Is the prefered upgrade method - Manual or Automatic - Any advantages / disadvantages of either method?
5. Is there a document with the upgrade procedure only?