Agent and Supervisor Call chat option shows " Teamates Unavailable"

Unanswered Question
Dec 7th, 2009
User Badges:


I want to test this Chat service but when click in to this chat option either in Agent or supervisor there are no agents displayed in the Teamates field.

I verifed this Call Chat service it is up and running, what i need to do to use it.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 2 (1 ratings)
Ryan Mullins Mon, 12/07/2009 - 14:22
User Badges:

Make sure that they are assigned to a team under the RmCm configuration in UCCX.


This Discussion