Agent and Supervisor Call chat option shows " Teamates Unavailable"

Unanswered Question
Dec 7th, 2009

Hi,

I want to test this Chat service but when click in to this chat option either in Agent or supervisor there are no agents displayed in the Teamates field.

I verifed this Call Chat service it is up and running, what i need to do to use it.

Thanks,

Hari

I have this problem too.
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Ryan Mullins Mon, 12/07/2009 - 14:22

Make sure that they are assigned to a team under the RmCm configuration in UCCX.

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