UC520 manual update CUE

Unanswered Question
Dec 7th, 2009

previously one could update CUE either with the bootloader or with ftp from within the service engine, e.g.

# software install upgrade url ftp://192.168.10.11/cue-vm-k9.ise.7.0.3.pkg

Now with UC520 8.0 the names of the binaries have changed.(can't find any "ise")

What are the files I need to use ?

I have this problem too.
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John Platts Mon, 12/07/2009 - 09:36

For CUE 7.1.3 on the UC500 series, the filename for the CUE installation package is cue-main.uc500.7.1.3.pkg. This version will only work on the UC500 series and not on any of the ISRs. For Cisco Unity Express 7.1 and later on the UC520, UC540, and UC560, the names of the Cisco Unity Express Installation files have uc500 in them instead of ise.

John Platts Mon, 12/07/2009 - 09:40

The CUE bootloader for Cisco Unity Express 7.1.3 on the UC520, UC540, and UC560 is cue-installer.uc500.7.1.3.

The CUE 7.1 and later files for the UC500 series, which have uc500 in them instead of ise, will work only on the UC520, UC540, and UC560, and will not work on any of the ISRs.

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