i have read through some of the conversations i've uncovered about reflashing and it sounds pretty simple and straight forward. i'm hoping this will allow me to recover from a failed CME upgrade. since the upgrade, i can ping the UC, but cannot connect to it via CMA. the network topology said if found a NEW UC520 but won't allow me to connect to it. i can ping the IP, which appears to be a default IP, but no web management from the CME side. the strange part is the CUE still allows access to the web config to setup the CUE, but it says it cannot connect to the CME when you try to set it up. formatting the flash with FAT and moving the T2 file to the root of the flash drive will allow me to access and configure the UC, right?