UCCX 7.x question

Answered Question
Dec 7th, 2009

Hi,

I have a problem with one of my scripts I just wrote. Everytime I power cycle the computer the new promts and directories are not retained.

Someone said he saw this before in the old IPCC version and said the files needed to be loaded up and not just coipied.

Is that correct? How do I upload a prompt and directory if required?

Thanks,

Randall

I have this problem too.
0 votes
Correct Answer by Jonathan Schulenberg about 6 years 12 months ago

This is because you copied the files to the hard drive directly. You *must* upload all prompts, documents, grammer, and scripts through the /appadmin interface into the appropriate repository. The contents of the repositories are stored in SQL and copied down to disk periodically for run time use. Anything present on the disk is overwritten or erased.

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Correct Answer
Jonathan Schulenberg Wed, 12/09/2009 - 05:33

This is because you copied the files to the hard drive directly. You *must* upload all prompts, documents, grammer, and scripts through the /appadmin interface into the appropriate repository. The contents of the repositories are stored in SQL and copied down to disk periodically for run time use. Anything present on the disk is overwritten or erased.

rcrumm_2 Mon, 12/14/2009 - 14:33

Thanks Johnathan,

I found that out already. Sorry for the late response.

5 points for you.

Randall

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