Alert and notification question

Unanswered Question
Dec 8th, 2009

We are running LMS 3.1. Notification services are configured under DFM. We do receive alerts with event occurance, but don't get notification when device come back to normal state per event code. Any help will be appreciated.



I have this problem too.
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Joe Clarke Tue, 12/08/2009 - 10:41

This probably has to do with how you have configured your notification group.  Make sure you have both active and cleared checked as well as both critical and informational.  The informational severity is required because cleared events/alerts are informational even though the event/alert they describe may have been critical.


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