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Unity 7.0 Forwarding Messages

lyle.stevens
Level 1
Level 1

I have Unity 7.0 with failover running exchange. I have two users that are unable to forward a message off to another user in the system but all other users work fine. The difference between these two users and the rest are they are Administrators. When they forward a message the system says it has been forwarded but the recipiant never recieves the message. I have run the port monitor and saw an error for message store after the forward prompt. I'm not a unity guy can I please get some ideas? 

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Go to ADUC and compare the tabs for groups to which they belong and permissions, compare them to a working user. Maybe there is something extra or missing on those 2 users.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate